KL Chan

2 days ago

We just returned from an unforgettable 10D7N Switzerland & France village tour, and I genuinely can’t recommend it enough—especially with our incredible tour guide, Benee Tan.

From day one, Benee set the tone for what became such a warm, joyful, and seamless journey. During every meal, she would patiently make sure everyone was seated, served, and happily eating before she even touched her own food. Midway through, she’d check in again to make sure everything suited our tastes. It’s such a small detail, but it speaks volumes about how much she genuinely cares.

What truly stood out was her amazing ability to bring everyone together. Within days, a group of strangers felt like one big happy family, all thanks to her energy and thoughtful icebreakers. She was also incredibly proactive—always offering to help us take beautiful photos and somehow knowing exactly where the best shots would be.

Her knowledge was exceptional. Every destination came alive through the stories and insights she shared—we learned so much without it ever feeling overwhelming. On top of that, she was always open to feedback, constantly looking for ways to improve, and her sincerity really shone through in every interaction.

Benee is also impressively resourceful. No matter the situation, she always had a backup plan ready, ensuring everything ran smoothly from start to finish.

The accommodations throughout the trip were top-notch—clean, comfortable, and thoughtfully located. We were lucky enough to wake up to some truly breathtaking views. There was one minor hiccup with a blocked drain during one stay, but the hotel staff resolved it within minutes, which was really impressive.

Food portions were generous and delicious, and the bus was always clean and comfortable—making the long scenic drives even more enjoyable.

Speaking of scenery, every single stop was stunning. The itinerary was so professionally curated, with a seamless flow that made the entire journey feel effortless while still covering so many incredible places.

One of the most special moments for us was celebrating my wife’s birthday during the tour. Benee went above and beyond by organising a surprise celebration, not just for my wife but also for another April birthday guest. The chef personally came out with a birthday pie and sparkler, the whole restaurant joined in singing, and to top it off, she received a lovely birthday gift—a bottle of Codici Masserie Primitivo. It was such a heartfelt and unforgettable experience.

If there’s one small suggestion, it would be to include an overnight stay in some of the charming villages we visited—they were absolutely mesmerising, and we would have loved more time there.

All in all, this trip exceeded every expectation. Huge thanks again to Benee and HOLIDAY DREAMS for making it so special—we’ll be talking about this for years to come!... See MoreSee Less